![]() ![]() However, with this new announcement, Meta is making the API public as a cloud service, so companies will no longer need a third party to host the API. In recent years, many companies have emerged to provide hosting for WhatsApp API as a third party. This meant that a company needed certain infrastructure and staff to host the software and manage thousands of requests. The announcement wasn’t exactly to introduce a new WhatsApp Business API, but rather for the new API Cloud service that Meta is offering.īefore this announcement, the WhatsApp API was also available, but it was not in the cloud accessible to the public. What is so different from what WhatsApp had before? The changes applied are significant for companies, since they reduce the estimated budget for the use of this channel at enterprise level, but they also have more tools to improve the customer experience. On May 19, 2022, Meta CEO Mark Zuckerberg announced that WhatsApp will introduce public cloud-based API services in a bid to get more businesses to use the app. The key information you need to understand and get the most out of WhatsApp Business API for your business. SPF – Is your domain protected against phishing?. ![]() 24/7 Operations Department Support Plan. ![]()
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